Copilot in Word transforms every part of the creative process, from developing and editing copy to reworking it for different purposes. Copilot helps you draft briefs speeches, sales letters and marketing copy. Now integrated with Microsoft Designer, Copilot helps you to effortlessly incorporate custom graphics into your document. Watch this video for a demonstration of the ways that Copilot helps you be more creative.
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The combined capabilities of Windows 11 and Surface devices offer unparalleled utility, efficiency, and customization. Surface, designed to integrate seamlessly with Windows 11, allows you to unleash professional prowess through features like Direct Access, Snap Layouts, Multiple Desktops, and Auto HDR. It offers a secure workspace, making your navigation fluid and personalized to boost productivity. Whether you're working in-house or remotely, you can collaborate with your team effortlessly, anytime, anywhere. With the right tools in hand, it's time to reimagine your workflow, transform your operations, and rethink how you interact with the digital world. Contact us today to order new Surface devices with Windows 11.
This eBook contains valuable insights on utilizing Dynamics 365 to streamline customer support and drive satisfaction. Read it to learn how integrated AI ensures faster resolution times, personalized service, and predictive care. You will also discover how with Dynamics 365 you can anticipate customer needs and engage with them on their preferred channels, creating a seamless experience across all touchpoints. In short, leveraging the real-time insights in this eBook will lead to better decision-making, improved SLA fulfilment, and a more agile customer service strategy. Microsoft Partner can help you implement these game-changing solutions. Reach out today. And let's get started transforming your customer service operations.
Experience the combined power of Windows 11 and Surface, offering modern solutions for today's workforce. Whether your team works remotely or in-office, this powerful duo supports personal productivity and efficient collaboration. The Surface was specifically designed to bring out the best from Windows 11, helping your employees achieve even more. Surface devices equipped with Windows 11 and on-device AI fast-track your business's productivity, with Surface PCs using NPUs to accelerate AI processing for powerful experiences such as real-time translation, enhanced search, and intelligent camera effects. Experience unmatched security with Surface's core secured PCs, ensuring the highest level of Windows 11 protection. They boast advanced firmware security and Microsoft Defender Antivirus for up-to-date threat protection. Managing devices is easier and faster with a 25% speedier zero-touch deployment via Windows Autopilot. Enjoy natural workflows thanks to Windows 11's adaptability, seamless switching between tablet and mouse modes, and AI-enhanced video conferencing on Surface Pro and Surface Laptop. Uncover the powerful performance of Windows 11 on Surface devices with us. Contact us to get started today!
If you're looking to transform your customer service operations, the KPMG case study with Microsoft Dynamics 365 is a must-read. This customer story details how KPMG was able to enhance its customer service delivery by leveraging real-time insights and streamlining its operational processes. With Dynamics 365, KPMG not only improved their response times but also achieved a more comprehensive view of customer engagements. Read the full story to see how this transformative approach can be applied within your organization. can help you leverage Dynamics 365 to empower your workforce and satisfy customer needs more effectively. Contact us.
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Copilot can help employees use Word more creatively!
This article from ITPro Today outlines a practical approach to measuring cloud service effectiveness, helping you assess cost efficiency, functionality, and long-term impact. Read the article to better understand what real cloud value looks like and how to avoid vendor solutions that don't deliver. For help aligning your cloud strategy with business outcomes, connect with iTech DMV.
Leaders are under constant pressure to act quickly, but is speed always the answer? This article profiles the CEO of an 8-figure AI company who argues that procrastination, when deliberate, can be a powerful leadership tool. Read how he uses intentional delay to drive better decisions and foster innovation in a high-growth environment. Want to talk about strategic decisions in your business? Contact iTech DMV to start the conversation.
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Many organizations move to the cloud to improve scalability and reduce costs, but that's just the beginning. This article explains how companies are achieving broader transformation goals by pairing cloud migration with smart modernization strategies. Read it to see the business impact of cloud done right, and contact iTech DMV to talk about how your organization can align cloud investment with growth.
The tour illustrates practical applications of AI, enabling agents to respond more effectively and personalize experiences. Learn about optimizing workflows, increasing resolution rates, and using predictive insights to proactively address customer needs. can guide your integration of these advanced solutions, ensuring your business harnesses the full potential of Dynamics 365 to enhance satisfaction and loyalty. Start reenvisioning your customer service strategy with Microsoft's latest tools.
It's time to rethink how you protect and grow your business in today's digital world. Microsoft presents the Total Economic Impact™ Of Windows 11 Enterprise. By using Windows 11 Enterprise on Surface devices, organizations have witnessed over 280% ROI in just three years, with payback realized in under six months. Beyond the financial benefits, this upgrade significantly boosts productivity due to enhanced compatibility and minimizes downtime. More importantly, in times where cyber threats are increasing, it substantially enhances your security features, transforming your business's cyber resilience and providing the reaffirmation that your investment is sound. Discover how our technology reseller can provide you with the right support and help your business move forward in this digital evolution. Contact us today to order the latest Surface devices with Windows 11.
Start creating and get results quickly with Microsoft 365 and Copilot, your AI work assistant. Watch this video to learn what Copilot can do to help you land more sales, create innovative content and gain insights faster.
With the increasing prevalence of cyberattacks, it's crucial that businesses prioritize building a cyber-resilient infrastructure. Cyber resilience is all about efficient recovery and response to potential negative events, minimizing financial impact. How can you do this? Microsoft's Surface Endpoint Protection eBook provides valuable insights. It emphasizes that an essential measure is 'assuming compromise' which includes a significant shift from the traditional security mindset, acknowledging the inevitability of breaches and planning for it. Surface devices combined with Windows 11 and Microsoft 365 offer a Zero Trust approach ensuring end-to-end protection while maintaining productivity. These devices are designed, from firmware to cloud, for cyber resilience and they can limit upto 34% of security incidents. This is further bolstered with advanced features in Windows 11, and organizations using Microsoft's Intune admin center can achieve a staggering 278% return on investment. Contact us today to find out more and order the latest Surface devices with enhanced security and Windows 11.
Read Microsoft's latest blog post: 'How AI Can Empower Customer Service Agents.' to discover how smart chatbots, AI-powered task assistance, and real-time recommendations enable your teams to stay ahead of complex tech challenges to focus on providing top-notch, friendly customer service even under pressure. Reach out to when you are ready to drive modernization and transform your service processes with these Microsoft Generative AI solutions.
Copilot can help employees use Microsoft 365 productivity apps more efficiently!
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The gap between top and average sales teams is widening, and tech is the reason. This article from McKinsey outlines five actions B2B sales leaders can take to improve productivity and results using technology and AI. Read the article for insight into what top performers are doing, and contact iTech DMV for help evaluating the tech strategies that could work best for your sales team.
In this whitepaper, you will get an in-depth look at the transformative effects of using Copilot in Dynamics 365 Customer Service. Read the paper for details on how Microsoft's deployment across one of the world's largest customer support organizations revealed practical best practices and results that include 9% faster First Response rate, 12-16% decrease in Average Handle Time and more case resolutions without peer assistance. Download your complimentary copy of the whitepaper, "GenAI at Microsoft" to be inspired by the potential of Copilot to enhance productivity and significantly improve your customer experience. Contact for guidance on implementing Copilot in your service operations.
Watch this short but informative video on how the latest Microsoft 365 Copilot App updates can make work much easier for teachers. Educators can easily create lesson plans, draft materials like quizzes and rubrics, and quickly make modifications like translation, adjusted reading levels, length, difficulty, alignment to relevant standards, and more. Contact us today to get started with Microsoft 365 Copilot--and to order the latest AI-enabled Surface devices for your school!
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Collaboration tools are critical business enablers, but many organizations — and yours may be among them — now find themselves with multiple duplicative internal solutions, resulting in both money and work fragmentation. Read this Forrester report for a detailed cost-benefit analysis of Microsoft Teams' efforts to engage and empower employees across a broad array of hybrid workplace environments and the potential return on investment (ROI) your enterprise may realize by deploying Teams as a platform. Contact iTech DMV for assistance getting started with Microsoft Teams.
The Aichi Prefectural Board of Education in Japan has chosen Microsoft Surface, leveraging the transformative power of AI PCs in their educational scenario. This hasn't just improved the efficiency of the teaching-learning process but also paved the way for a new era of workstyle reform. Whether it's enhancing the process of education or streamlining digital grading, Microsoft Surface provides an unparalleled experience. With the right tools, reimagining education becomes the new norm and Microsoft Surface is at the forefront of this transformation. Watch this informative video on the value of Surface devices for teachers and students and contact us today to order your new Surface devices.
Watch this brief demo video to see how Microsoft's Copilot in Teams helps you run more effective meetings, get up to speed on the conversation, organize key discussion points, and summarize key actions so that the entire group knows what to do next. Ready to take the work out of working together. Contact iTech DMV
In this week's customer story you will discover how Dynamics 365 Customer Service with Copilot integration transforms customer service reps into 'super agents'. You will learn the details of how Copilot's advanced AI capabilities empower agents to excel by streamlining processes, enhancing efficiency and ensuring superior support delivery. Ready to transition from mundane tasks to complex problem-solving and elevate customer service? Contact us to discuss how can get you started.
Generative AI is delivering measurable growth for B2B companies, but only when it's deployed with purpose. This McKinsey article highlights how top-performing organizations are using Gen AI to sharpen go-to-market strategies, increase productivity, and boost margins. Read the article for a closer look at what works and why it matters. Contact iTech DMV for help exploring Gen AI strategies that make sense for your goals.
The shift to multi-cloud and hybrid cloud is well underway — but what comes next? This article outlines 11 trends that will define cloud strategies in 2025, including advances in automation, AI integration, and workload portability. Read the article to prepare for what's ahead and contact iTech DMV for help assessing your approach and identifying the right next steps.
Too many cloud transformations stall when strategy doesn't match business needs. This article explains how adopting a hybrid approach helps organizations modernize faster, cut costs, and stay agile across environments. Read the article to learn how to apply this thinking to your organization's cloud strategy. Contact iTech DMV for guidance building the right plan for your business.
This video focuses on how Microsoft's Surface for Business devices are transforming the retail sector. Traditionally, technology solutions have been divided between those designed for customer-facing staff and those used by management. However, the Surface for Business cuts across these divides, offering powerful solutions that can be used by everyone. From frontline workers dealing with customers on a daily basis to store managers overseeing operations, everyone can benefit from the productivity-boosting features of these devices. The Surface for Business also plays a pivotal role in accelerating AI technology in retail, facilitating a host of advanced features expected in today's digital age. Transform the way you think about retail technology by watching this engaging video. Be sure to contact us today to learn more about offers on new Surface devices!
When it comes to hybrid meetings, many Teams users struggle to capture key meeting insights without efficient ways to track decisions and manage tasks. Fortunately, Microsoft has a solution that will put an end to those struggles. In this blog post, discover how Copilot, when paired with Teams Rooms devices, enables your employees to get smarter insights, tasks and decisions from your meetings, all in a Teams environment. Reach out to Microsoft Teams expert iTech DMV for assistance getting started with Teams Rooms and Copilot.
Discover how you can use the power of generative AI to transform agent experiences with Microsoft Copilot Dynamics 365 Customer Service. View this quick-hitting infographic for an at-a-glance of the impact AI is having on the success of customer service teams and the Copilot in Customer Service capabilities behind it. From finding answers to writing emails to generating actionable analytics for decision-making, Microsoft Copilot Dynamics 365 Customer Service is improving the performance of customer service teams in game-changing ways. Contact us to discuss how iTech DMV can help put the power of generative AI to work for your customer service team.
The Microsoft Brochure, 'Surface in Retail', showcases how Microsoft's versatile and secure Surface for Business portfolio can empower retail workers to deliver more engaging customer experiences. The brochure provides insights into how adoption of Surface has transformed customer interactions at MAGRABi Retail Group, improving efficiency and enhancing customer service. It discusses the potential benefits of adopting a cloud strategy along with a modern device strategy, including increased employee engagement, improved communication, and enhanced security. The brochure highlights the diversity in the Surface portfolio, focusing on how the combination of powerful processors, extended battery life, the versatility of 2-in-1 devices, and the usefulness of intuitive features such as touch, voice, and Surface Pen can enhance productivity. Furthermore, it elaborates on how integrating AI enhancements and emerging technologies could lead to increased efficiency and productivity. Read the brochure and contact us today to learn about the latest offers on new Surface devices!
More than 85% of meeting spaces globally are not video enabled, with BYOD rooms accounting for many of these spaces. But no worries. Microsoft has a solution. Watch this video to learn how new AI-enhanced features in Microsoft Teams enable your employees to easily connect their PCs to A/V in the room to get Teams meetings up and running fast. Contact iTech DMV to get plugged into a better, more inclusive hybrid working environment.
iTech DMV empowers digital transformation by seamlessly bridging the gaps between software, hardware, and data. We provide IT solutions, cloud services, and data backup and recovery. Ensuring efficient and growth-oriented connectivity, we reshape the way businesses operate in the digital age.
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